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Pro tip
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What to bring
Nothing is stored on Qube hardware — your footage leaves with you on your own drives.
Required
A fast USB-C (Type-C) SSD
The ATEM records your video straight to this drive over USB-C, in real time. It must use a Type-C connection with a sustained write speed above 1,000 MB/s and be formatted exFAT — a slower drive can drop frames or stop recording mid-session.
Recommended
An SD card
For a separate, per-mic audio backup recorded on the mixer — a safety net in case anything goes wrong with the main recording.
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After your session
Please reset the room as you found it — it keeps the studio ready so the next member has just as good an experience as you.
If you ever arrive to find something wrong, take a quick snap and send it to content@theqube.com so we can look into it.
In this room
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Studio walkthrough
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Troubleshooting
The mixer isn't detecting a mic
Check the XLR is seated at both ends and in the XLR box. In the E&C the Pod, Mic 3's cable runs under the carpet on the right side. Confirm the channel is switched on and not disabled, and that the correct preset is applied.
The ATEM screen is black
The camera is off or an HDMI is loose. Confirm every camera is on and each HDMI is connected — the camera LCD should read EXT next to the timecode, not INT.
No sound in the headphones
Make sure the headphones are plugged into the mixer (not the ATEM). On the ATEM, if the fifth button in the top-left is red, audio is muted — no light means it's live.
The audio is clipping
Bring the mixer faders back to roughly halfway so meters peak around 60–70%, and watch how close each speaker is to their mic. It's safer to run slightly quiet than too hot.
The SSD won't record
Use an approved fast USB-C SSD formatted as exFAT, and reseat the USB-C cable. Confirm the drive appears on screen with free space before you start.
Artefacts on one camera
Check each camera full-screen. If glitches appear on one feed, its HDMI isn't seated properly — reconnect it at both ends.
After the session
Take your footage with you
01 · Video
Your video is on your SSD, recorded by the ATEM as a single combined program file.
02 · Audio
Your backup audio is on the SD card — each mic as its own track for flexible editing.
03 · Eject & go
Safely eject both, unplug them, and take them with you. Nothing is left behind on Qube hardware.